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FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs you can move in immediately.

  • How much notice needs to be given before I move out?

    We require a 10 day verbal notice before you move out. Our staff will go over that process at the time of signing.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government issued form of ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis.

  • What are the times that I will have access to my unit?

    Our access hours are Monday – Friday: 8AM – 6PM, Saturday: 9AM – 5PM and Sunday: 12PM – 4PM. We lock the front door 15 minutes prior to closing.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card on a monthly basis.

  • What forms of payment do you accept?

    Checks, cash, money orders, VISA, MasterCard, American Express and Discover.

  • Do you sell boxes and storage supplies?

    Yes. We sell various moving supplies in our office at discount prices.

  • How do I know how much storage space I will need?

    You can use our storage estimator to get a rough idea or call one of our sales associates who will be able to assist you.

  • Can I just stop by to view the facility and storage spaces or do I need an appointment?

    Stop by during our office hours of 8AM – 6PM Monday – Friday, 9AM – 5PM Saturday or 12PM – 4PM Sunday, for a tour of our facility.

  • Do I need to bring my own lock?

    Tenants can bring their own lock at time of move-in; We also offer a wide range of locks for sale at our facility.

  • Are there any items that I am NOT able to store?

    Explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Do you have handcarts and dollies available at your facility?

    Yes. With 12 carts and one oversized mattress cart, we offer more carts than any of our local competitors.

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